Types of Information We Collect
When you register or use the 325i platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information collected are as follows:
Account Information
Includes full name, username, email address, phone number, date of birth, and encrypted password. This information is required during the registration process and is used to verify your identity.
Payment Information in MYR
When you make a deposit or withdrawal in RM, we record transaction details such as the amount, payment method, reference number, and timestamp. We do not directly store your credit card number or banking password — all payment processing is handled through licensed, secure payment providers.
Device & Browser Information
Includes device type, operating system, browser type, IP address, system language, and screen resolution. This data is used to optimise how the platform displays on your device and to detect potential unauthorised access.
Platform Usage Data
We record in-platform activity such as games played, matches followed, active session duration, and betting history. This information is used to improve the user experience and detect any suspicious activity.
How We Use Your Information
325i uses the information collected solely for the following purposes and for no other purpose without your consent:
- Processing account registration, login, and user identity verification.
- Securely processing MYR deposit and withdrawal transactions.
- Providing customer support and responding to enquiries submitted to our team.
- Sending account-related notifications such as transaction confirmations, security alerts, and important updates.
- Detecting and preventing fraud, money laundering, or violations of our terms of use.
- Analysing usage patterns to improve the interface and overall user experience on the 325i platform.
- Complying with applicable legal and regulatory requirements in Malaysia.
We do not sell, rent, or disclose your personal information to third-party advertisers or marketing companies.
Cookies & Tracking Technologies
The 325i platform uses cookies and similar tracking technologies to enhance the functionality and security of our website. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
Session Cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
Preference Cookies: Storing your preferences such as display language and game display settings.
Analytics Cookies: Collecting anonymised data on how users interact with the platform to help us understand usage patterns and improve our services.
You may adjust your browser settings to block cookies, though this may affect certain functions within the 325i platform. Continued use of the platform after a cookie notice is displayed will be taken as your consent to the use of cookies as described.
Data Security & Third-Party Sharing
Security Measures
325i implements a range of technical and operational security measures to protect your personal data. All data transmitted between your browser and our servers is secured with SSL encryption. Data is stored on servers protected by firewalls and strict access controls. Access to users' personal data is granted only to staff who require it to carry out their responsibilities.
Sharing with Third Parties
325i does not share your personal information with third parties except in the following circumstances:
- Licensed payment providers for processing RM deposit and withdrawal transactions.
- Third-party game providers that deliver services within our platform, subject to confidentiality agreements.
- Law enforcement or regulatory bodies where required under Malaysian law.
- Parties involved in fraud investigations or illegal activities relating to your account.
User Rights Regarding Personal Data
As a 325i platform user, you have the following rights regarding your personal data:
Requesting a copy of the personal data we hold on you
Requesting corrections to inaccurate or outdated information
Requesting data deletion upon voluntary account closure
To exercise any of the above rights, submit a written request to the 325i support team at [email protected]. We will process your request within a reasonable timeframe, subject to legal requirements and any ongoing investigations. Full data deletion may not always be possible where records are required for legal compliance purposes.
Policy Changes & How to Contact Us
Privacy Policy Updates
325i reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or platform functionality. Users will be notified of any material changes via in-platform notifications or your registered email address. The latest effective date will be stated at the top of this document. Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding your personal data, please reach out to us through the following channels:
- Email: [email protected]
- Frequently Asked Questions: Visit the FAQ for an immediate response
- We will endeavour to respond to all privacy-related enquiries within a reasonable timeframe
Questions About Your Data Privacy?
At 325i, the safety and privacy of our Malaysian users always comes first. If you need further clarification, please refer to FAQ us or contact our support team directly. To start using the platform safely, register or log in now.